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 Information ManagementColorado College provides a broad range of computing and networking services coordinated by the information management (IM) division. The IM staff is responsible for carrying out extensive day-to-day activities in a rapidly growing technological environment, in addition to working on a number of special projects intended to enhance education, communication, and computing at the college. The seven primary organizational units within IM are academic technology services, administrative computing services, institutional research, media (audiovisual) services, network and systems services, telecommunications, and user services. Following are brief descriptions of the specific services that are provided by each of these groups. Also, visit http://www.ColoradoCollege.edu/its/ for more information about information management. Academic technology services provides direct support for teaching and learning, as well as most academic software procurement at CC. This group also provides specialized support for teaching labs and conducts a series of workshops and faculty development institutes throughout the year. IM operates 10 public labs with approximately 170 computers (both PC and Macs) to ensure that all members of the CC community have access to computing resources. Administrative computing services provides support for the many administrative processes of the college, e.g., those within the offices of admissions, development, human resources, the registrar, and student life. We are currently implementing a new commercial software system (SCT Banner) that will provide enhanced services and Web access to more information in the future. Institutional research provides internal and external research and data analysis for policymaking, curricular and program development, and assessment for projects that are of interest to the college faculty and administration. IR provides support to the CC community by answering questions from college offices and departments who need data for any report they are compiling. As part of that support we are available to consult with faculty, offices and committees on campus concerning qualitative and quantitative research techniques, survey design, and statistical programs for data collection, analysis and statistical reporting. Media services provides real-time support for the audiovisual needs of the faculty, students, and campus visitors. This group is also responsible for the development of high-tech classrooms and teaching facilities at the college. CC has a growing number of such facilities that provide faculty and students with a full range of educational technology options. The classrooms in all major academic buildings have high-speed Internet connections, as well as either installed or portable data-projection systems. Most meeting and event venues have these same capabilities, as well as high-quality installed sound and video systems. Using five satellite dishes, satellite downlink service is provided for live taping and viewing. Frequent users of these services include the languages, athletics, and community organizations. Network and systems services is responsible for the design and operation of CC’s local area network (LAN), nearly 100 data and application servers, campus databases, and Web and e-mail services. The campus has more than 9,000 data ports and nearly ubiquitous wireless LAN capabilities. Students who live in on-campus have high-speed data ports in their rooms. Students who live off campus need to obtain their own internet service provider at their residence, and can then connect to the CC network from home via VPN. While on campus grounds, wireless is available to all. User services is responsible for CC’s help desk, procurement of most computer hardware, and life-cycle management of computers. A central help desk, located in Tutt Library, Room 13 (ext. 6449), is staffed throughout weekdays, including most nights and limited weekend hours. Telephone numbers |